108 lines
6.3 KiB
Markdown
108 lines
6.3 KiB
Markdown
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# Head of Operations
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<p class="description">You will take ownership of designing, implementing, and overseeing most of the business operations to support MUI's growth.</p>
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## Details of the role
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- **Location**: Remote (preference for UTC-6 to UTC+5).
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- **Type of work**: Full-time (contractor or employee [depending on circumstances](https://mui-org.notion.site/Hiring-FAQ-64763b756ae44c37b47b081f98915501#494af1f358794028beb4b7697b5d3102)).
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- We're a **remote** company, operating mostly asynchronously.
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## The company
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MUI's story began in 2014 with Material UI, the most successful React implementation of Google's Material Design.
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Today, Material UI stands as one of the most popular open-source libraries on GitHub and has paved the way for the fully-fledged startup known as MUI (founded in 2019), which now boasts an ever-expanding ecosystem of React UI products.
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We're a company of 40 people as of 2025, and we're growing steadily.
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## The products
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MUI is best known for our flagship product, Material UI—but this is just one of three core component libraries we maintain.
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Base UI is our headless component library, and Joy UI is a sister library to Material UI that implements our own in-house Joy Design system.
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We also host Design Kits and pre-built Templates.
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Beyond the core libraries, MUI X offers advanced components like the Data Grid, Date and Time Pickers, and Charts, for more complex user interactions and data visualization needs.
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Learn more about MUI's products in this blog post: [An introduction to the MUI ecosystem](https://mui.com/blog/mui-product-comparison/).
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## The culture
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MUI is a fully remote company with a team that spans the globe.
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The majority of our work is asynchronous, and we rely on written communication to collaborate.
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We're radically transparent: nearly all of our work happens in public.
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Each contributor has the freedom to decide how and when they work, and that work is primarily self-directed: it's your responsibility to define and complete your own tasks in a timely manner.
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For additional details about the culture, you can check our [careers](https://mui.com/careers/) and [about](https://mui.com/about/) pages and also our [public Handbook](https://mui-org.notion.site/Handbook-f086d47e10794d5e839aef9dc67f324b).
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## Why we're hiring
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We have found market fit but we increasingly don't have the tools (in the broad sense) necessary to keep up with the requests from our users.
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Up to recently, the founders of MUI were the only ones to work on business operations.
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There is now a tiny team of two people working to support the operations needs.
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But this isn't enough, the department is increasingly a bottleneck in growing the company.
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We are looking for a Head of Operations to take ownership of designing, implementing, and overseeing most of the business operations to support MUI's growth.
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Overall, both our open-source community and our premium products are growing fast.
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We need talented people to keep up with the demands of our exigent community!
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### Why this is interesting
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Our approach to business operations is centered around operational excellence.
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It involves relying on automation and writing custom code where necessary.
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We are even building a product dedicated to improving internal tools for companies: https://mui.com/toolpad/ which we increasingly rely on internally.
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You will likely use it a lot to improve processes.
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Our products empower React developers to build awesome applications faster – we see millions of developers on MUI's docs every year, one million a month.
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## The role
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### Key responsibilities
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Depending on the day, you'll:
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- Oversee and manage the day-to-day operations of the company, including finance, IT, support, and legal.
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- Lead and manage the operations team, including recruiting, training, and developing team members.
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- Build and develop KPI dashboards (writing code if necessary) to be able to measure business health and performance.
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- Work on keeping the financial model up to date and on accurate forecasts.
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- Figuring out what to work on: working with the CEO and other leadership team members to identify and prioritize key initiatives and projects.
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- Support the CEO for investor relations and fundraising.
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- Implement a replacement to Google Group to scale email notifications (we use emails for the tasks of the ops team).
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- Work toward SOC 2 certification.
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- Migrate from Sendinblue to SendGrid.
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- Oversee our US flip.
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- Develop and implement strategies to support the growth and success of the company
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- Create new [Toolpad apps](https://mui.com/toolpad/) to streamline the operations (could require some SQL & JavaScript skills).
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## Who we're looking for
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### Required
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- Obsessive over the details, aiming for inbox zero.
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- JavaScript & SQL code proficiency as a lot of our operations rely on it.
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- Excellent written and verbal communication skills.
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- Demonstrable competency in strategic planning and business development.
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- Strong analytical, and problem-solving skills, with the ability to make data-driven decisions.
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- A high sense of curiosity, enjoying self-learning to get things done. You are [versatile](https://review.firstround.com/the-adaptable-leader-is-the-new-holy-grail-become-one-hire-one).
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- Excited about the ambiguity of an entrepreneurial, growing company, and able to juggle many projects and responsibilities.
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- Bachelor's degree in a related field (for example computer science, business management).
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- 1+ year of experience in a similar role.
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### Nice to have (but not required)
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- 3+ years of experience in a similar role.
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## Benefits and compensation
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Competitive compensation depending on the profile and location.
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We are ready to pay top market rates for a person who can clearly exceed the role's expectations.
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You can find the other perks & benefits on the [careers](https://mui.com/careers/#perks-and-benefits) page.
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## How to apply
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[Apply now for this position 📮](https://jobs.ashbyhq.com/MUI/86ab11dc-0320-4e14-9b5b-7c8b3fb5bb71/application?utm_source=ZNRrPGBkqO)
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Don't meet every requirement?
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Apply anyway!
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Research shows that certain folks are less likely to apply for a role than others [unless they meet 100%](https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified) of the outlined qualifications.
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If this role excites you, we want to hear from you.
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We'd love for you to share the unique skills, passion, and experience you could bring to MUI.
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